SUPPORT
COMMUNITY WEB SITES
GUITARS BY LEO
G&L owners are encouraged to visit the Guitars by Leo G&L enthusiast site located at www.guitarsbyleo.com. This is a great resource where G&L owners share experiences, tips, techniques and preferences about G&L guitars and basses. There is a lot of information for everyone from professional musicians to enthusiast collectors.
CLICK HERE TO VISIT SITEThe G&L Bass Support Forum on bassesbyleo.com
For G&L bass fans there is a forum on bassesbyleo.com dedicated to G&L basses, so be sure to check out the G&L Bass Support Forum on bassesbyleo.com.
CLICK HERE TO VISIT SITEG&L PRODUCT SUPPORT
For a replacement certificate of authenticity or custom build specifications sheet, please visit our online store. Use the link below.
CLICK HERE TO VISIT SITETechnical schematics and wiring diagrams are available for most current and discontinued models. Another good resource is the Gallery at www.guitarsbyleo.com.
CLICK HERE TO VISIT SITEIf you bought your G&L new (with warranty), please contact your dealer first. Your dealer may be able to resolve the problem quickly.
- If your new G&L Tribute Series instrument is missing the warranty registration card, you may download it.
- For warranty repairs in the USA and Canada please contact the dealer where you purchased your G&L.
- For other repair inquiries in the USA and Canada please call (657) 378-9178 extension 156 or send an email.
- For all repairs outside the USA and Canada please contact your national distributor.
REPLACEMENT PARTS
In the US, please visit our online store or contact your local G&L dealer. Outside the US, please contact your national distributor.
Pickguards for most G&L USA instruments manufactured from early 2016 onward may be ordered through our online store. Tribute Series pickguards may be ordered through Pickguard Heaven operated by Chandler Guitars, original equipment supplier of pickguards for G&L instruments until early 2016. Pickguard Heaven can also supply custom pickguards in a variety of materials. Pickguard Heaven can also supply pickguards for Tribute Series models. If you order a pickguard for your Tribute Series model, YOU MUST NOTE THIS ON YOUR ORDER.
IMPORTANT: In early 2016, G&L began producing pickguards in-house. If your G&L USA instrument was made in 2015 or earlier, please contact www.pickguardheaven.com for a replacement pickguard.
To determine if your 2016 G&L USA instrument has a pickguard made in-house or by Pickguard Heaven, check the back side of the pickguard for markings. If there are numbers written there, other than “2016 V1” then the pickguard is made by Pickguard Heaven. If the back side of the pickguard on your 2016 G&L USA instrument shows no numbers or “2016 V1” then the pickguard is made in-house by G&L.
All 2017 and later G&L USA instruments will have pickguards made in-house unless noted otherwise here.
GENERAL INFORMATION
Please email the Online Store manager. The repairs manager does not have access to Online Store transactions or inventories. The Online Store manager can only respond to questions about transactions and parts availability.
Before contacting artist relations by email for the first time, please have prepared information about you, your band, management company, record label (if applicable), and which model(s) of G&L you may currently play. If you have a press kit in PDF or Microsoft Word, please attach it to your email provided it is not in a .zip file. Any email with an attached .zip file will be deleted without response. This information must be provided by you or your management before any further dialog can proceed. Artist relations enquiries may be sent by email only, and unrelated email addressed to artist relations will be disregarded. Email: artist@glguitars.com
US dealers and overseas distributors interested in carrying G&L – Please email the sales department.